Shipping Policy

Last Updated: January 2026

At Cheervt, we are committed to delivering a consistent, reliable, and transparent shipping experience for all customers. This Shipping Policy outlines how orders are processed, shipped, delivered, and tracked, including expected timelines, carrier information, and customer responsibilities. By placing an order through Cheervt, you acknowledge and agree to the procedures described below.

Our goal is to ensure that every order arrives safely and efficiently, while providing clear expectations regarding timelines and shipping fees.

1. Order Processing & Handling Time

Once an order is submitted through our website, it enters our standard processing phase. During processing, items are verified, packaged, and prepared for shipment.

Standard Handling Time: 1 Business Day

Handling time does not include weekends or federal U.S. holidays. Orders placed after the daily cut-off time will begin processing the following business day.

Daily Order Cut-Off Time
Cut-Off Time Time Zone Processing Days
5:00 PM EST Monday – Friday

Orders submitted before 5 PM EST are typically processed the same business day. Orders submitted after 5 PM EST will be processed on the next business day.

2. Shipping Methods & Delivery Timeframes

Once processed and dispatched, orders are transported by reputable national carriers. Delivery timelines reflect the period between shipment and final delivery to the customer.

Transit Time: 2–6 Business Days

Delivery times are estimates and may vary based on weather conditions, carrier capacity, routing, distance, or unforeseen disruptions. Cheervt is not responsible for delays caused by third-party carriers or events outside our control.

Shipping services are provided through:

  • USPS
  • UPS
  • FedEx
Estimated Delivery Timeline
Phase Timeframe Description
Handling 1 Business Day Order verification, packing, and preparation
Transit 2–6 Business Days Carrier delivery timeframe
Total Estimated Delivery 3–7 Business Days Standard expectation from purchase to delivery

3. Shipping Costs & Methods

Cheervt offers a transparent and simplified shipping structure. All domestic U.S. orders ship at a flat affordable rate.

Method Cost Coverage Carrier
Standard Shipping $6.99 Flat Rate United States USPS / UPS / FedEx

Shipping fees are displayed at checkout and are calculated per order, not per item. Costs remain consistent regardless of order size or weight category under standard conditions.

4. Product Availability & Fulfillment

We offer a curated catalog of Denim Shirts, Hoodies, and Jeans designed for versatility, comfort, and everyday wear. While we strive to maintain accurate inventory levels, product availability may fluctuate due to demand or restocking cycles.

If an item becomes unavailable after an order is placed, customers will be contacted for substitution, backorder options, or refund arrangements.

5. Delivery Services & Tracking Information

Cheervt utilizes carriers that support tracking through modern logistics systems. Once an order is shipped, customers will receive a shipping confirmation email containing tracking details, including:

✔ Carrier name

✔ Tracking identification number

✔ Link to online tracking portal

Tracking updates may take 12–24 hours to appear after carrier acceptance.

Customers are responsible for monitoring tracking progress for accurate delivery information. Cheervt does not have control over scanning delays or intermittent tracking updates.

6. Address Accuracy & Delivery

At checkout, customers are responsible for providing accurate shipping details, including:

  • Full recipient name
  • Street address
  • Apartment / Unit / Suite number (if applicable)
  • City, State, Zip code
  • Valid email address for notifications

Cheervt is not liable for:

  • Misdeliveries due to inaccurate addresses
  • Failed deliveries due to missing address components
  • Lost packages following confirmed carrier delivery scans
  • Rerouting costs for incorrect addresses

If an address change is needed after order submission, customers should contact us immediately. Changes can only be honored if the order has not entered fulfillment or been dispatched.

7. Delivery Confirmation & Lost Packages

Carrier delivery confirmation constitutes successful fulfillment of the order. If tracking indicates that a package has been delivered to the designated address, Cheervt is not responsible for replacing the order.

Customers who believe a package was misdelivered should:

  • Verify the shipping address used at checkout
  • Check with neighbors or nearby units
  • Review tracking for geographic delivery notes
  • Contact the carrier directly for investigation

Cheervt will assist customers in inquiries but cannot guarantee outcomes beyond the limits of carrier resolution policies.

8. Delayed Deliveries

Delivery times are estimates and not guaranteed. Possible causes of delays include but are not limited to:

  • Weather disruptions
  • Carrier staffing shortages
  • Holiday volume congestion
  • Mechanical or routing issues
  • Local postal conditions
  • Natural disasters or emergencies

Cheervt does not provide refunds for delivery timelines outside of standard estimates when delays are caused by external carrier circumstances.

9. Holiday & Peak Season Considerations

High-demand retail seasons such as November–December significantly increase national carrier volumes. Customers are advised to place orders earlier during these peak windows. Handling remains consistent, but transit times may extend.

We recommend ordering in advance to accommodate:

  • Black Friday/Cyber Monday promotions
  • Holiday gifting
  • Seasonal events

10. Shipping Restrictions

Cheervt ships within the United States. At this time, we do not offer international shipping or shipping to U.S. territories, APO/FPO addresses, or P.O. Boxes requiring international postal forwarding.

Future expansions may be announced as capabilities evolve.

11. Order Status & Communication

Cheervt will provide email notifications at key order milestones:

  • Order confirmation
  • Shipment tracking details
  • Delivery confirmation (subject to availability)
  • Customer service resolutions (if needed)

Customers may also contact support for assistance regarding tracking or delivery status during standard business hours.

12. Customer Support

For questions related to shipping timelines, tracking issues, address corrections, or delivery concerns, our support team is available through the following channels:

Email: support@cheervt.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

13. Damaged Shipments

If an item arrives damaged, customers are requested to notify Cheervt within a reasonable timeframe, ideally within 7 days of delivery. Photographic documentation may be requested to facilitate carrier claims or replacement processing.

Damage claims submitted beyond this window may be denied due to carrier claim expiration rules.

14. Force Majeure

Cheervt is not liable for delays or failures in shipment due to events considered force majeure, including but not limited to:

  • Natural disasters
  • War or civil disturbances
  • Governmental restrictions
  • Transportation embargoes
  • Extreme weather conditions
  • Pandemics or health emergencies

Such circumstances relieve Cheervt from performance obligations until resolution.

15. Policy Updates

Cheervt reserves the right to update this Shipping Policy at any time. Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of modifications.

16. Contact Us

Cheervt

Email: support@cheervt.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Address: 2909 Sherwood Dr SE, Olympia, WA 98501, United States
Website: https://cheervt.com